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Refill
at home
Return
from home
Refill
on the go
Return
on the go

Refill at home

This business model involves a user keeping a reusable container which they refill at home. Refills might be delivered to the door, for example through a subscription service, or they could be bought in a shop. In this business model, users are responsible for the reusable packaging, including cleaning it.

Return from home

For this kind of reuse business model, packaging is collected from customers' homes. This usually works by customers subscribing to a delivery and collection service. The responsibility for the packaging in this case is with the business or service provider, which takes care of cleaning and redistributing the packaging.

Refill on the go

In this business model, users refill their reusable container away from home, such as at an in-store dispensing system. Similarly with refill at home business models, users are responsible for cleaning and keeping the reusable packaging.

Return on the go

This business model involves users getting a product in reusable packaging and returning the packaging at a store or drop-off point, such as a deposit return machine or a mailbox. The packaging is then cleaned and redistributed.